Your investment is protected with our comprehensive warranty coverage
We stand behind our products and workmanship. Here's how we protect your investment.
Most of our window products come with a limited lifetime warranty from the manufacturer. This covers defects in materials and workmanship for as long as you own your home.
Our installation work is backed by a one-year labor warranty. If something isn't right with our installation, we'll make it right at no charge to you.
For additional peace of mind, ask about our optional glass breakage coverage. This provides protection beyond the standard warranty.
We guarantee our work meets standard building codes and industry best practices.
All our installations meet or exceed local building codes and industry standards.
We use only quality materials from trusted manufacturers that stand behind their products.
With 50+ years of experience, we know how to install windows correctly the first time.
If you ever have a warranty issue, we respond promptly to address your concerns.
Common questions about our warranty coverage
The limited lifetime warranty covers defects in materials and workmanship of the window products themselves. This includes issues with frames, sashes, hardware, and sealed glass units. Normal wear and tear, damage from accidents or misuse, and acts of nature are typically not covered.
Simply call us at (865) 522-0800 or email us to report your issue. We'll assess the situation and coordinate any necessary repairs or replacements. Keep your original purchase documentation for reference.
Many of our product warranties are transferable to new homeowners, though there may be limitations. Contact us for specific details about your warranty transferability.
We guarantee our work meets standard building codes. If there's an issue with our installation within the first year, we'll repair or replace the work at no charge. We want you to be happy with your windows.
Contact us for more details about warranty coverage.
(865) 522-0800